The events in England were a smashing success! I also got in a wee bit of sightseeing, evidenced above. A big “Thank you!” goes to Greg for taking care of our clients in my absence. My next trip is in late August and will likely be in Dubai.

Cheers!

Image by oliptang (Thanks!)

Today I leave for the first of several international hospitality industry training events I’ll be involved with throughout the remainder of the year. Actually, it’s the first two, for we’ve two back-to-back in Northampton, England. Each event requires about a week of travel, so I’ll be away and unable to answer phone calls until June 25.

In maintaining the service level my clients deserve, I’ve made arrangements with Greg Pretre (pronounced pray-ter), a Microsoft Certified Professional and former Microsoft Certified Trainer. Greg is a Senior Problem Resolution Specialist for a large NC-based company and has 12 years of I.T. experience. He also knows what great customer service is and always delivers it. While Greg does have responsibilities to his primary employer during the day, he is available for evening service. To contact him, please call PCIAM at 336-675-4956. For business clients that may need emergency service during the day, an arrangement has been made with another service provider; details are available from Greg.

I will be available via email throughout my travels. Please feel free to contact me with any questions, concerns or “How’s the weather over there?”