One of my first clients, Ronnie Brannon of Greensboro, offers this statement about his experiences with PCIAM:

Two years ago, I decided to purchase a home computer. I had known Sam Moore for a year and knew that he had started his own computer service business, so I asked him for suggestions about which computer and printer to purchase. Rather than steering me toward the most expensive models, he immediately asked me what I was going to use the computer for. He also offered additional suggestions for use of the computer that I had not even thought about. Within a matter of hours, he had provided me with a list of several different models, with specifications and prices, for me to choose from. Once I purchased the computer, he personally picked up the wireless router I would need and came to my apartment on a Saturday morning, at my convenience, and worked tirelessly for several hours setting the whole system up to my complete satisfaction. Then he accompanied me to purchase a printer – again steering me toward one that would provide the printing capabilities that I needed at the lowest price.

For the past two years, Sam has been a valuable asset by informing me about recent updates and improvements in anti-virus protection and other programs that he thought I would be interested in. He has also done service and repair on my computer, again at my convenience on weekends or in the evenings to accommodate my schedule. In addition, his service rates are so reasonable that sometimes I question whether my bill is high enough. I’m certain that I could not have found a more competent and professional individual to service, maintain, and repair my computer system. In addition, I have referred several co-workers and several personal friends to Sam for their computer service needs. Each one of them has also expressed their complete satisfaction in the services Sam Moore provides.

- Ronnie Brannon
Greensboro, NC